Opened 5 years ago

Closed 5 years ago

#6927 closed defect (duplicate)

gajim doesn't work on windows 7 enterprise x64

Reported by: vovenarg Owned by:
Priority: high Milestone:
Component: None Version: 0.14.3
Severity: critical Keywords:
Cc: Blocked By:
Blocking: OS: Windows

Description

Bug description

it starts, appears and disappears roster at the same moment and closes.

Steps to reproduce

I've only installed latest Gajim 0.14.3

Software versions

OS version:
windows 7 enterprise x64 GTK version:
PyGTK version:

Attachments (1)

Снимок.PNG (75.5 KB) - added by vovenarg 5 years ago.

Download all attachments as: .zip

Change History (12)

comment:1 follow-up: Changed 5 years ago by asterix

hard to guess what happens ... no log file in c:\document and settings\USER\application

data\roaming\Gajim or something like that?

try to uninstall, remove completly c:\program files\Gajim folder, reinstall

comment:2 in reply to: ↑ 1 Changed 5 years ago by vovenarg

Replying to asterix: I've reinstalled it yet. Nothing happened. there is only Logs.db in C:\Users\USER\AppData?\Roaming\Gajim, but it doesn't look like a log file.(attached it)

comment:3 Changed 5 years ago by asterix

it's not attached, but indeed logs.db are not debug output. Try to remve it and restart maybe?

comment:4 Changed 5 years ago by dotdoom

14.3 worked fine for me on win7 ent x64

comment:5 Changed 5 years ago by asterix

  • Status changed from new to needinfo

any luck when you remove logs.db?

comment:6 Changed 5 years ago by vovenarg

I've deleted all directory /gajim, nothing changed. I also reinstalled my windows and before gajim intalled Deluge. So I have another error. see attachment. Maybe it is a specific error with Russian version windows or gajim? I had same problem with different editions of windows 7 on my friends' computers

Last edited 5 years ago by vovenarg (previous) (diff)

Changed 5 years ago by vovenarg

comment:7 Changed 5 years ago by dotdoom

looks much like #5968

try installing Microsoft Visual C++ 2008 Redistributable.

32: http://www.microsoft.com/download/en/details.aspx?id=29

x86_64: http://www.microsoft.com/download/en/details.aspx?id=15336

maybe MSVCRT90 included in Gajim is 32bit version. In case installing MSVCRedist does not solve the problem, go ahead and remove msvcr90.dll from Gajim/bin folder.

-Artem

comment:8 Changed 5 years ago by vovenarg

done... No changes....

comment:9 Changed 5 years ago by dotdoom

I think you should try 0.14.4 either.

Please ensure it still complains about ExtensionLoader_gtk__gtk.py, not ExtensionLoader_glib__glib.py.

-Artem

comment:10 Changed 5 years ago by asterix

dup of #5968

comment:11 Changed 5 years ago by asterix

  • Resolution set to duplicate
  • Status changed from needinfo to closed
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