Opened 6 years ago

Closed 5 years ago

Last modified 5 years ago

#6754 closed defect (fixed)

Gajim does not start after install

Reported by: Jay Owned by:
Priority: highest Milestone: 0.15
Component: chat Version: 0.14
Severity: blocker Keywords:
Cc: Blocked By:
Blocking: OS: Windows


Bug description

After installing Gajim, launching produces error message, "C:\Program Files\Gajim\bin\gajim.exe This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem." Reinstalling does not resolve.

Steps to reproduce

Install Gajim on fresh install of Windows XP, use 'English' lang, use installer defaults. Launch Gajim IM client. Error message is received.

Software versions

OS version: Windows Xp Professional Microsoft Windows Version 5.1 (Build 2600.xpsp_sp2_rtm.040803-2158 : Service Pack 2 GTK version: Unknown PyGTK version: Unknown Gajim version: gajim-0.14.1-3 Windows Installer

Change History (5)

comment:1 Changed 6 years ago by Oscar

  • Version changed from 0.11.4 to 0.14

Problem report should reflect version 0.14.1-3, not 0.11.4. Please update as soon as possible.

comment:2 follow-up: Changed 6 years ago by asterix

comment:3 in reply to: ↑ 2 Changed 6 years ago by Oscar

Replying to asterix:

Does that help if you install the vcredist microsoft thing?

Yes, after installing this ("Microsoft Visual C++ 2008 Redistributable Package (x86)") from the above link, the chat window starts as expected.

comment:4 Changed 5 years ago by Yann Leboulanger <asterix@…>

  • Milestone set to 0.14.3
  • Resolution set to fixed
  • Status changed from new to closed

(In [7798a90157c7]) add msvcr90.dll to windows installer. Fixes #6754

comment:5 Changed 5 years ago by Yann Leboulanger <asterix@…>

  • Milestone changed from 0.14.3 to 0.15

(In [e37675d6eaf0]) add msvcr90.dll to windows installer. Fixes #6754

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